At Anyfomzey Perfume, we value your satisfaction. If you are not completely satisfied with your purchase, please read our refund guidelines below.
1. Eligibility for Refunds
- Refunds are available only for products that are defective, damaged, or incorrect.
- To be eligible, you must contact us within 7 days of receiving the product.
- Proof of purchase (order confirmation or receipt) is required for all refund requests.
2. Non-Refundable Items
- Opened or used perfumes that are not defective.
- Items purchased on sale or promotional offers (unless defective).
3. Refund Process
- Contact us at scent@anyfomzeyperfume.com with your order details and reason for the refund.
- Return the product in its original packaging.
- Once the returned item is received and inspected, we will notify you of the refund approval or rejection.
- Approved refunds will be processed to your original payment method within 7–14 business days.
4. Shipping Costs
- Shipping costs for returned items are borne by the customer, unless the product was defective or incorrect.
5. Exchanges
- Exchanges for the same product are possible if the item is defective or incorrect.
- Contact us via email to arrange an exchange.